Job Title: Emergency Telecommunicator

Department: Police Department

Hours: Full Time

Job Description:

Application PDF

Complete out the application and email it to hlpdemployment@hornlake.org or turn it in at the Horn Lake Police Department located at 3101 Goodman Rd. W., Horn Lake, MS 38637

Major Duties and Responsibilities

Dispatch emergency / non-emergency calls for Police, Fire and EMS

• Accept all calls via telephone or radio
• Transfer calls to appropriate person or department, or dispatch appropriate personnel to handle the call
• Answer questions if able, give directions, provide assistance as requested
• Enter all activity in the CAD system relating to Police, Fire and EMS

Serve as E-911 operator for the City

• Accept all E-911 calls that come into dispatch center
• Provide assistance over telephone, calming caller and providing direction and instructions when necessary
• Transfer calls to proper agency for non-emergency calls outside the City limits
• Work and coordinate with other government personnel on calls

Perform general administrative duties

• Process warrants and update all process logs in CAD and RMS systems
• Make copies or printouts when requested
• File paperwork when requested
• Enter data into the NCIC system

Greet people when they enter the Police Department and gather information as to what is needed.

Perform other duties as directed.

Company Benefits

• Funeral Leave (See Sick Leave)
• Cafeteria Pre Tax Insurance
• Flexible Spending Account (FSA)
• AFLAC/Colonial Supplemental Policies (Long Term Disability, Cancer, Whole Life, Short Term Disability, etc.
• Major Medical Insurance
• Dental Insurance
• Vision Insurance
• Direct Deposit
• Family Medical Leave (See FMLA)
• Holidays
• Jury Duty Leave
• Life Insurance
• Military Leave
• Annual Leave
• Sick Leave
• Travel Allowances
• Uniform and Uniform Maintenance
• Longevity Pay
• Stipend Pay
• Retirement (Public Employee Retirement System-PERS)
• Educational Assistance