As we prepare for the extreme below-freezing temperatures expected next week, we want to ensure that you and your home remain safe and comfortable during this chilly season. It is crucial to take proactive measures to protect your plumbing and avoid the inconvenience of frozen pipes.
We recommend that you take the following steps:
1. Slow Stream Your Water: Allow a small trickle of water to flow from your faucets. This can help prevent your pipes from freezing or bursting.
2. Open Cabinet Doors: If you have sinks located on exterior walls, open the cabinet doors to allow warm air to circulate around the plumbing.
3. Cover Outside Faucets: Insulate your outdoor faucets with covers or towels to shield them from the cold.
In the unfortunate event that you experience a busted pipe, please do not hesitate to reach out to our utility office during regular business hours at 662-393-0249, Monday through Friday from 8 AM to 5 PM. For emergencies after hours, you can contact us at 901-652-1308.
To pay your water bill: https://msezpay.com/#!/water
New cart deliveries and second can requests will need to go through the Horn Lake Utilities Department. All other inquiries, such as replacement carts, missed trash, or rubbish pickup need to be reported using the 311 Horn Lake Mississippi - 311 so the city can track these issues. This will be handled directly through the Meridian Waste.