Utility and Sanitation Department
Spencer Shields – Director of Operations
Jay Williams – Assistant Public Works Director
Tracey Steed – Utilities Manager
3101 Goodman Road West, Horn Lake, MS 38637
Office: (662) 393-0249
Fax: (662) 342-3476
Hours: Monday – Friday: 8:00 a.m. – 5:00 p.m.
Closed on Saturday-Sunday and holidays
Emergency after Hours Number: 901-652-1308
Payment Options — All bills are due by the 15th of each month.
Our office accepts payments daily, from 8:00-5:00. A night drop is located outside the entrance of the Utilities Department that is open 24 hours a day / 7 days a week. All payments put in the night drop after 8:00 a.m. will not be posted until the next business day. There is a drive thru located at City Hall, and accepts Utility payments from 8:00-5:00 Monday-Friday. Payments may be mailed to 3101 Goodman Road West Suite A, Attn: Utilities, but must be received prior to the 15th (due date). If paying by check, include the bill, or write the Horn Lake Utilities account number on the check. Bank drafts are now available, and the form is available for download. Please fill out the following form and return to the Utility Department to enroll in the automatic payment plan.
Online Payment Option
Go to hlake.ms-ezpay.com for online payments.
Set-ups and Disconnects
New set-ups and disconnects are done from 8:00 a.m. to 4:00 p.m., Monday through Friday.
Effective November 1st, ADSI (Arrow Disposal Service, Inc.) will be in charge of all garbage collections. Click on the Maps below to find your address highlighted and your date of pickup, or follow the directions on the address list to find your pickup day. For questions, please call 662-393-0249.
How to sign up: Residents can sign up for recycling by calling Waste Connections, Inc. at 901-398-5400 or visit their website at www.wasteconnectionsmemphis.com . If you are already signed up, look at the sticker on the top of your recycle container to determine when pickup will occur.
Blue Sticker – Pickup will be every other Friday.
Green Sticker – Pickup will be every other Monday.
Please refer to the letter in your delivery packet to determine your first pickup day.
For more information about Public Works, click here.