Human Resources & Community Development

The Horn Lake Human Resources Division supports the city’s strategic goals, mission, and vision, and strives to maintain a high-quality work environment with competitive compensation and benefits. We seek to engage, attract, develop, support, and retain the best workforce to provide exceptional customer service to its staff, Horn Lake Residents and its departments.  The City of Horn Lake offers an array of employee benefits such as employee paid Medical, Dental, Vision, Life and Disability insurance, paid holidays, retirement, generous paid vacation and sick leave, tuition reimbursement, longevity, and much more.  The value of your benefits can add at least 25-45 percent to your total compensation. Currently, the Human Resources Department provides service to over 208 full time Horn Lake employees.  The department consists of a collaborative effort as follows:



  • Compensation: Work closely with Department Heads, administers compensation, and pay plan; conducts job classification reviews, consulting on reclassifications; updates position control and job descriptions; surveys and analyzes market trends; and research policies and practices competitiveness.
  • Employee Relations:  Develops personnel policies that support a work environment to encourage respectful, dynamic, and high-functioning dynamics within teams; assists with the resolution of differences; and advises departments with guidance to maximize synergy, cooperation, and trust.  Manages employee benefits, compensation plans, liability claims, employees’ records and files. 
  • Talent Services:  Supports departments’ recruitment initiatives; oversees citywide compliance with employment laws; coordinates successful onboarding of new employees; provides informative employee communication and positive recognition to encourage high engagement.
  • Workforce Services: Oversees the integration, performance, and maintenance of Benefits and Wellness programs, Payroll Administration, and Risk Management. Dedicated to mitigating claims frequency by implementing safety and loss control programs along with diligently working with our carrier, providers, and claims..
  • Benefits and Wellness: Develops group benefit plans and wellness programs; coordinates annual open enrollment period and develops funding strategies for various benefit packages.
  • Payroll:  Administers payroll, deductions, assists with audits; and ensures that pay systems and leave balances comply with the Fair Labor Standards Act (FLSA), Family Medical Leave Act (FMLA) and other applicable wage laws.
  • Risk Management:  Coordinates Workers’ Compensation program and safety training; handles claims and lawsuits; coordinates the provision of insurance coverage, regulatory compliance, and reporting requirements; and advises on appropriate funding levels to mitigate various risks associated with providing municipal services, consulting city departments on business insurance needs and the development of tailored safety practices.


It is the mission of the Human Resources Department to service the overall personnel needs of the City of Horn Lake and its respective departments ensuring compliance with all State and Federal laws. The City of Horn Lake is an equal opportunity employer and considers all qualified applicants for all positions without regard to race, color, sex, religion, national origin, age, height, weight, marital status, veteran status, disability, familial status, gender identity, sexual orientation, education, or other criteria prohibited by City, State or Federal law.  

 Employment Verification

  • Fax employment verification requests to (662} 342-3484.  This is a secure/confidential line.   
  • Requests must include a signed release waiver.
  • Processing time may up to 24-48 hours.  

How to Apply  - Note:  If applying for Police and/or Court, you must use their application.    Incomplete applications or instructions not followed will disqualify you from that vacancy.  Do not leave blanks.  

City Employment Application- Employment Writable Application.pdf

Personnel Policy/Handbook  - Personnel Policy Handbook

2023-2024 Employee Benefits Guide – Employee Benefits Guide

2023-2024 Benefit Ally Member Flier –Benefit Ally Member

2023-2024 Care Cash Enrollment Instructions – Care Cash Flier

How to File a Damage Report for Pothole(s)

  • Send email to  Be sure to verify your email address.  
  • Email must include your complete contact information such as name, address, city, state, zip and phone.
  • Description and location of where the alleged damage took place.
  • Photos if you have any.   
  • Please allow 24-48 hours for a response.